From appointment scheduling to post-discharge follow-up—see how TrackER transforms your facility with smart scheduling, automated waitlists, zero-click automation, department zoning, bed management, and enterprise-grade infrastructure.
Schedule Your DemoNo hardware installation. No lengthy IT projects. TrackER runs in the cloud and works on the devices you already have.
We set up your hospital’s branding, roles, auto-dispatch rules, and safety thresholds.
FHIR R4 for Epic, Oracle Health, Meditech, MedHost, Athenahealth, Allscripts, eClinicalWorks, and NextGen. HL7 v2 over MLLP for any other ADT-capable EMR.
Role-specific interfaces mean minimal training. Most staff are productive within one shift.
Real-time visibility from day one. Our team monitors alongside yours during the first week.
TrackER doesn’t just manage your lobby. It maps your physical footprint, automates your logistics, and gives every department its own command center.
Don’t just manage the lobby—manage the facility. TrackER maps your physical footprint to show exactly which beds are open, which are being cleaned, and where your bottlenecks are hiding. Assign patients to specific rooms and beds with a single tap.
Isolate the chaos. Put a dedicated tracking board in the Pediatric ER that only shows pediatric patients. Mount a screen outside Trauma Bay 1 that only tracks that specific room. Every department gets its own view.
Nurses shouldn’t be data-entry clerks. When your transport crew taps “Job Complete” on their phone, the patient’s status automatically updates on the Nurse Board. Configure rules per role—zero clicks required from your clinical staff.
Built for the point of care. Instantly pull up patient records and history by scanning standard hospital wristbands directly from your clinical tablets. No typing, no searching—scan and go.
Stop paging transporters. Support staff and nurses chat directly inside a transport ticket with read receipts, urgent flags, and admin broadcasting. When the patient is moved, the job completes and the chat archives.
Patients message nurses directly from their tracking page or by replying to an SMS. Messages appear in the nurse dashboard in real time. Nurses see source badges (App or SMS), mark messages as read, and respond instantly—no phone calls needed.
Airport-style patient boards with configurable call alerts, multiple display modes, and custom audio tones. Call a patient to their room with a full-screen overlay and sound—visible from across the waiting area.
Patients book their own appointments from their phone—no call center, no hold music. Configurable service catalogs, provider availability, and department-specific time slots make it effortless for patients and staff alike.
When a patient cancels, TrackER automatically texts the next person on the waitlist with an offer to take the slot. One tap to confirm. Zero staff involvement. No more empty chairs draining revenue.
Automated SMS at configurable intervals: prep instructions, fasting reminders, arrival details. After discharge, automated follow-up messages check on recovery and prompt rebooking—all without manual outreach.
Everything your IT team, compliance officers, and clinical leaders need to say yes.
Full NIST Cybersecurity Framework 2.0 compliance. Automatic account lockout, encrypted data, complete audit trail.
FHIR R4 for Epic, Oracle Health, Meditech, MedHost, Athenahealth, Allscripts, eClinicalWorks, and NextGen. HL7 v2 over MLLP for any ADT-capable EMR.
Microsoft Entra ID integration. Staff use existing credentials.
FIDO2 passwordless auth. Fingerprint and face recognition.
Room and bed tracking with occupancy, status, and department mapping across your facility.
Department-filtered displays. Room-linked TVs. Each unit gets its own command center.
Configurable rules auto-update patient status when staff complete tasks. No nurse data entry.
Scan standard hospital wristbands at the bedside. Instant patient lookup—no typing required.
Responsive web portals plus native mobile app for iOS and Android.
Centralized management across multiple sites with per-hospital configuration.
Sub-second updates across all devices. No refresh buttons. No polling delays.
Ticket-based chat on every job with read receipts, urgent flags, and admin broadcasts.
Patient self-booking with service catalogs, provider selection, and prerequisite gates.
Cancellation gap-fill via SMS. One-tap confirmation. Zero staff intervention.
Bidirectional sync writes scheduling and status updates back to your EMR automatically.
Real-time debug viewer, sync conflict resolution, and integration toggle controls for admins.
Bidirectional messaging from the patient portal and inbound SMS, delivered to nurses in real time.
Real-time dashboards for wait times, no-show rates, throughput, and scheduling utilization.
Your hospital doesn't operate out of a single room, and your logistics platform shouldn't either. Equip your main lobbies with multiple check-in kiosks to crush registration lines, and mount custom-filtered tracking displays in every department. Because TrackER operates on a flat enterprise license, you can scale your hardware exactly how your clinical team needs it—without paying per-screen fees.
Deploy as many self-service check-in stations as your volume demands. Each kiosk can be scoped to a specific department.
Wall-mount filtered queue boards in every unit. Radiology sees radiology. Cardiology sees cardiology. Real-time, auto-refresh.
Patient-facing displays with call alerts, announcements, and position updates. Configurable icons, sounds, and fonts per screen.
No per-device fees. No per-screen surcharges. Add hardware when you need it, not when your budget allows it.
“Our LWBS rate dropped from 9% to under 4% in the first quarter. The families stopped interrupting nurses because they could see the updates on their phones.”— ED Nurse Manager
“STAMP gave our team a common language for something they’d always relied on gut feeling for. Security response went from minutes to under a minute.”— Director of Emergency Services
“Auto-dispatch alone saved us from hiring two additional full-time coordinators. The system routes tasks to the right person instantly.”— VP of Operations
“Self-scheduling cut our call center volume by 35% in the first month. The automated waitlist fills cancellation slots before our staff even knows about them.”— Practice Manager, Multi-Site System
In a 30-minute demo, we’ll walk through patient self-scheduling, automated waitlists, zero-click automation, STAMP threat scoring, bed management, and real-time logistics dispatch—all customized for your facility’s workflow.
Schedule Your DemoSee the zero-click logistics platform that hospitals are deploying in weeks, not months. 30 minutes, customized for your facility.